Delete your account
You can delete your Vallis account and everything attached to it at any time. There is no retention period and nothing is kept back.
How to ask
Email privacy@vallis.app and say you want your account deleted — useful if you no longer have access to the mailbox on the account.
We'll write back to the address on the account and ask you to confirm. Nothing is deleted until you reply. We do this even when the request already came from that address, because the sender of an email can be forged and this is not something we can undo if we get it wrong.
What gets deleted
- Your account, name, email address and sign-in credentials.
- Every split you created — merchants, dates, items, prices, tax and tip, and how you assigned them.
- The names, phone numbers and payment handles of everyone you added to a split, along with your saved people and recurring bills.
- Your scan history and remaining free-tier allowance.
- Your analytics record, removed from our analytics provider.
Receipt photos are not on the list because we never had them.An image is sent for text extraction and discarded immediately; it is never written to our storage. See the privacy policy.
Two things worth knowing first
- It cannot be undone, and we cannot restore a deleted account. If you want a record of who owes you what, take it before you ask.
- Any claim or payment links you sent will stop working.People you were splitting with will no longer be able to claim their items or report a payment, and they won't be told why — so it's worth settling up first.
Subscriptions
Deleting your account does not cancel a paid subscription. Subscriptions are billed by Apple or Google, not by us, and only they can cancel one — do it in your App Store or Google Play account settingsbefore deleting, or you'll keep being charged for an account that no longer exists.
Questions: privacy@vallis.app